Performance DNA is a people-focused, results-based performance improvement methodology used to analyze human performance to improve organizational effectiveness. It was designed to achieve organizational goals and close performance gaps by optimizing the performance of individuals in key job roles. It was developed by human performance experts (including our own Dr. McGraw) based on 40 years of best practices in the field of human performance engineering. During the construction of Performance DNA, Dr. McGraw included many of the tools, techniques, and wisdom from the fields of cognitive psychology and knowledge engineering (McGraw & Harbison-Briggs, Knowledge Acquisition). Thus, the methodology enables human performance improvement (HPI) practitioners to "unlock" the blueprint for optimum performance in a way that can be transferred throughout the organization. We use components of Performance DNA for all Silver Bear Group performance improvement and organizational effectiveness projects.
Unlike traditional performance improvement processes that target substandard performers to find ways to improve performance, Performance DNA analyzes your top performers in a selected role. The analysis focuses on the critical outcomes known to enable peak performance. The goal is to isolate techniques that can be used to move the bell curve for this job role forward, increasing the percentage of the population that performs at above-standard levels. The resulting performance gain helps you achieve greater organizational effectiveness and productivity, without adding additional staff or exhausting your top performers.
Performance DNA has been adopted by ATD in its Human Performance Improvement certificate program. It has been applied to reduce performance gaps for jobs ranging from manufacturing/line-level jobs, to middle and executive management positions in both industry and government.
Performance DNA was designed to eliminate certain flaws in existing performance improvement processes. It takes a results-based approach, focusing first on the outcomes that top performers in a selected job produce. The results-based approach reduces the time that was historically required for performance analysis, allowing practitioners to complete analysis projects in weeks, rather than months. This approach provides clients with the answers they need faster, allowing them to more quickly implement recommendations to enhance the percentage of performers who can produce exemplary outputs.