Silver Bear Group uses highly specialized tools and methodologies to reduce uncertainty, shorten project duration, and improve user acceptance and project success rates.
Using Silver Bear Group's Performance DNA, we examine the individuals who consistently produce the outcomes that matter to the organization and its goals. We "find what's right," then use the findings from the analysis to identify ways to create solutions ranging from job design hiring profiles, training and leadership development, job aids, and competency models, to refined processes, new technologies, and performance support. In addition, we identify barriers that should be removed and find ways to extend the impact of positive influences on performance. The goal--closing performance gaps by increasing the percentage of performers in the job who can consistently produce above-average results.
EASE Change Management Toolkit
The EASE Organizational Change Management Toolkit is to align executive leadership and build commitment, communicate effectively, manage change, and enable the organization to adopt and use new processes, systems, and applications. EASE uses a 4-pronged strategy for organizational change management, addressing: Leadership, Communications, Peer Teams/Network, and Training and Documentation.
Golden Personality Type Profiler
The Golden Personality Type Profiler (Golden) is an assessment instrument based on Carl Jung's Theory of Psychological Type. It uses a 7-point rating scale to capture ranges of behavior and 125 behavior-oriented questions to reveal personality preference. We use the Golden to help organizations improve the self-awareness of leaders, managers, and work teams. We administer and interpret the Golden Personality Type Profiler, then conduct a workshop to facilitate use of the results to improve individual and team effectiveness.
Scenario-Based Engineering Process
The Scenario-Based Engineering Process is a methodology that combines the best of business process re-engineering and system engineering methodologies to capture scenarios that yield user-centered requirements. Working with key performers and domain experts, business analysts conduct sessions using various techniques to elicit scenarios of use. The scenarios provide a common forum for building a relationship with users, help bound the problem space, and provide a mechanism to help teams focus on areas to address next. The scenarios and resulting requirements provide a clearly defined transition path from the current state to the "to be" state.